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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

These adapters upgrade any Poly QD headset to a new standard of excellence with easy built-in USB-A or USB-C connections. Flexible and future-proof, they are backwards compatibility for any Poly QD headset. Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

UI10 Busy light is for sole use with EPOS IMPACT SDW 5000 Series headsets. With red, green and yellow colour your status is reflected from a distance to avoid disruption. Learn More

MDA500 QD Series of audio processors are corded switchers for Quick Disconnect (QD) headsets. Easy-to-use call controls and improves CSR training. Learn More

If work means calls via multiple devices, choose a wireless headset that fits with your dynamic working style in the hybrid workplace. Lightweight, portable and wireless, this flexible audio companion keeps you at peak performance. (Formerly Sennheiser) Learn More

Stylish and compact, the UI 760 interface box works with any phone or PC to record your calls in high-resolution clarity. And the Sound Clarity System filters out background noise to make sure you always get the message. Learn More

A budget friendly bluetooth headset that comes with a USB-A dongle. Specially designed to pick up on the frequency of the human voice, this headset delivers superior call quality. Work efficiently throughout the day without having to worry about call quality or the limitations of a corded headset Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More