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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The premium exterior is supported by gel-cushioned padding to provide unmatched quality and comfort. Offering durable materials,this wrist rest resists sticking to your skin and wipes clean easily. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Ergonomic Design - The design of this keyboard with splitted key zones and gently sloped shape encourages natural position of hands, wrists, and forearm in maximum comfort for long use. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

This DECT double sided wireless headset is great for hybrid workers and is designed for those who spend most of their day in calls or virtual meetings, giving you an extensive wireless range and the highest levels of security, for maximum peace of mind. Whether you’re working from home or in the office, it’s nice to have the freedom to move around. Learn More