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The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

This is a professional office / contact centre headset Featuring excellent noise cancelling for busy call centres and is ideal for busy environments where call takers need to be aware of their surroundings alongside being able to take calls with great quality audio. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Ideal headset for contact centers, boasting industry-leading voice pickup, great comfort, and intuitive design for outstanding customer experience. Learn More

Binaural wired noise cancelling USB-A headset for use with PC. Learn More

Stylish and compact, the UI 760 interface box works with any phone or PC to record your calls in high-resolution clarity. And the Sound Clarity System filters out background noise to make sure you always get the message. Learn More

A quality, deployment-friendly single-sided headset that is optimised for Skype for Business. It delivers voice clarity, sound quality and is ultra lightweight. It has been specifically designed for the Unified Communications market, where EPOS HD voice clarity and maximum call-handling flexibility can make a genuine difference to productivity. With integrated call control unit and USB connector, the SC 30 USB ML offers great functionality and convenience when connected to Skype for Business Product No: 1000550 (formerly Sennheiser) Learn More

Use this bundle to connect two premium Poly stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More