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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

The DW10 USB ML is a DECT headset, optimised for Skype for Business to use with your softphone. The design places a premium on comfort and effectiveness, allowing you to move freely around without any wires to hold you back. With its long-distance wireless range, and optional wearing styles it gives you true comfort calls. Limited stock left at this price. p/n 1000542 (formerly Sennheiser) Learn More

Binaural headset - Use with the attached 3.5mm plug or plug into the USB lead included enabling connectivity with both mobile devices and laptops. Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

This version of the Savi 740 is optimised for Skype for Business (Teams) use. It offers the user multi-connectivity, connecting to desk phone, PC and mobile. The convertible wearing style means there's a choice of ear hook, neckband and over the head. One headset for all your devices. Product No: 84001-12

SAME DAY DELIVERY SERVICE INTO LONDON

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The Polycom SoundStation Duo dual-mode analog/IP conference phone provides exceptional deployment flexibility and best-in-class investment protection. Designed for small to midsize rooms, it is easy to set up and use. And, it delivers Polycom’s legendary audio performance. In VoIP environments, the SoundStation Duo conference phone delivers the most robust, standards-based interoperability in the industry. Product No: 2200-19000-102 Learn More