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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The UI 770 is a wideband amplifier for the headset’s speaker and microphone, which makes it easy to switch between the headset, handset and PC, set the volume of the headset speaker and mute the headset microphone Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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SP 30T is a portable wireless speakerphone for personal conferencing of up to 8 people. It delivers excellent audio sound quality via Bluetooth® or USB-C. It comes with a BTD 800 USB dongle, USB-C to A adapter and handy carry pouch. This version is Certified for Microsoft Teams and has a designated Microsoft Teams button for one touch access to Microsoft Teams functionalities. Learn More

This speakerphone fills small to medium conference rooms with remarkable sound using powerful twin speakers. Be heard with six microphones focusing on voices, not the noise, even from the far end of a room. Connect any device, with USB-A, USB-C and Bluetooth connectivity options—simply plug in and start talking. Need bigger sound for larger rooms? Easily pair two units together for wider voice pick up Learn More

Use this bundle to connect two entry level Xenexx stereo headsets to a PC for softphone training calls. The useful USB training adapter also has a mute button. Compatible with Zoom, Microsoft Teams and other call centre based softphone platforms. Learn More

Stylish and compact, the UI 760 interface box works with any phone or PC to record your calls in high-resolution clarity. And the Sound Clarity System filters out background noise to make sure you always get the message. Learn More

The BL-11+P is a ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a QD connection at one end of the lead that plugs into the QD of your desk phone bottom lead and two QD’s for headset connection. Learn More