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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

For use with the Poly Savi office and UC headsets Learn More

The Poly APU-72 EHS eliminates the need for a handset lifter and allows you answer calls remotely from your wireless headset. Learn More

The Poly Status Indicator will let others know from across the open office if your employees are available for an impromptu chat, on the phone, or away from their desk. Visual and audio signals alert about incoming messages and calls. Help your employees be more productive and interruption free. Learn More

Intuitive and straightforward, the MDA220 USB helps you migrate seamlessly to Unified Communications (UC) while keeping your desk phones. Its intelligent design makes it easy to switch between desk phones, softphones, and, if using a Poly Bluetooth® USB headset, even mobile phones. Teams can manage calls without changing headsets—giving voice to enterprise. Plus, this forward-thinking, adaptable switch is built to facilitate future compatibility with the latest softphones and Poly headsets.

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These new and improved BT700 dongles with a refreshed look and compact form factor which allows you to leave it in your laptop or PC to save space! Fitted with the latest BT v5.1 Bluetooth low energy technology, giving you greater wireless range and faster connection. Compatible with Voyager 8200, 6200, 5200, 4300, Focus2 Learn More

Replacement, size large, leatherette ear cushion for the EncorePro HW 540 headset Learn More

The JPL Telecom BL-055-DT is a weighted desk base dock for the BL-055+P for users who prefer to have their headset controls firmly sat on their desk. The BL-055+P magnetically docks into the cradle to create a functional desk base headset control. The BL-055-DT has a softphone button which is optimised to automatically launch Microsoft Teams out of the box. If you need an alternative softphone, a download is available from the JPL Gateway

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MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More