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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

The Blackwire 5200 Series fits your busy workday. Easy to use, its USB-C and 3.5 mm connectivity lets you work on a variety of devices. And it’s comfortable enough to wear all day, with hi-fi stereo that surrounds you in sound. When colleagues are around, the headset masks out nearby talking for greater focus. When you’re on a call, Dynamic Mute Alert senses and alerts you when you try to talk when muted. You can also customize voice alerts to your language of preference. Learn More

The Poly APU-72 EHS eliminates the need for a handset lifter and allows you answer calls remotely from your wireless headset. Learn More

Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Avaya deskphones and with the Savi 700 and CS500 series of headsets. Product No: APV-63 Learn More

For office/home/hybrid workers who wants discrete wireless earbuds that are optimized for communication and audio use. Each bud has a three-mic array that triangulates on your voice and minimizes surrounding noise so you’re always loud and clear. Combined with hybrid and adaptive Active Noise Canceling (ANC), and advanced noise blocking algorithms ensures crystal clear audio on both sides of the call. Designed for all day wear, these buds are lightweight, come with 3 sizes of conical-shaped ear tips engineered for maximum comfort.

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Electronic Hook Switch Cable for remote deskphone call control (answer/end). This cable eliminates the need for a HL10 Handset Lifter. This cable works with Cisco SPA 512G, 514G and 525G2 phones and the SAVI/CS500 series headsets. Product No: APC-45 Learn More

Binaural wired noise cancelling USB-A headset for use with PC. Learn More

Recommended for professionals on calls all day in noisy office environments that are looking for connection to desk phones, it connects to PC via USB-A cable, desk phone via included cable; smartphone via Bluetooth. Accessories include Carry case, Office base, Telephone interface cable and USB-A cable. Learn More

A super light-weight affordable professional office and contact centre headset that has been especially fitted with an inductive coupler, making it compatible with most hearing aids. This headset is ideal for work calls, by switching the “T” mode on your hearing aid on, the phone conversation is heard clearly and the background noise is blocked out. This headset is compatible with Poly quick disconnect bottom cables which can be purchased separately. 70mm ear cushions are an optional accessory

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