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MDA500 QD Series of audio processors seamlessly integrate mixed-call environments for an improved customer experience, feature easy-to-use call controls and improves CSR training. Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra GN9100 and GN9300 wireless headsets and a wide range of Alcatel phones (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-09 Learn More

This Y-training cable connects two Jabra Quick Disconnect (QD) headsets to one PC, so supervisors can either stay muted or join the conversation. Ideal for telephone training. Learn More

Enables remote Electronic Hook Switch control (EHS) with Jabra wireless headsets and a wide range of phone models from Aastra, Agfeo, Auerswald, Funkwerk, Innovaphone, Siemens, Snom®, Swyk, Deutsche Telecom, Tiptel and Ipitomy (see compatibility tab or contact us for the right solution). Once installed, employees can control their call directly from their Jabra wireless headset up to 150m away from their desk. Product No: 14201-10 Learn More

Hybrid working? No problem. Poly’s DA Series digital adapters keep call center employees sounding clear at home or in the office with easy USB-A or USB-C connections. Full Microsoft Teams integration gives you access to everything Teams has to offer. They even adjust audio to each specific headset, offering pro-grade call quality. The controls are simple to use, including a unique single hold button for audio and video. Durable enough for 50,000 disconnects, and gentle enough to preserve your hearing, these adapters upgrade any Poly QD headset to a new standard of excellence. Flexible and future-proof with built-in USB-A and USB-C connectors, backwards compatibility for any Poly QD headset, intelligent headset recognition and a dedicated Teams button (Poly DA85-M model)

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A ‘Y’ Training Lead that allows supervisors to listen to an agent’s call during a training/coaching session and take control if needed. The lead has a USB connection at one end of the lead that plugs into the USB port on your PC and two QD’s for headset connection. It has an in-line control with volume and mute functions. Learn More

USB technology will not allow you to simply connect together two VOIP/softphones. The USB Buddy overcomes this limitation. Simply plug two standard-wired headsets into the USB Buddy and connect the USB Buddy into your PC USB port; the USB Buddy auto-connects and away you go. A useful USB adapter for all standard headsets, with mute and training facility. Learn More

Training cable: 2 x EasyDisconnect to EasyDisconnect - Open microphone and open speaker on both the trainee and trainer side, with the option to mute the trainer at any given time (formerly Sennheiser) Learn More

Control unit for Jabra Engage corded headsets. Enables easy call control with adjust volume, mute, speed dial, answer and end call functionality. Stay-flat design. USB-C connectivity Learn More